Terms & Conditions
- The customer has to provide the parking facility.
- Customer has the right to cancel the job within 72 hours of the job time, however under the cancellation, 25% of the quotation shall not be returned.
- If the customer cancels the job on the day of the move the customer will have to pay 25% of the job value.
- To book your job day you must pay 10% deposit.
- Insurance will include one million public liability cover and £10,000 worth of cover for goods in transit. This is standard with every job.
- The minimum job period is two hours.
- Full payment must be cleared upon completion of the job on same day.
- If there is a time gap between handing over the property or to take the new keys, prior notification is needed otherwise waiting charge will be added.
- The workers will take breaks periodically and in hourly job there is 15 minutes break every three hours.
- Damage of goods can only be claimed if the packing is undertaken by Deen Sons Moves Ltd.
- In any event of rude behaviour or obsessive language, the job will be canceled.
- On the day of the move if you have extra items then you will have to pay additional charges.
- Dumping charges start from £150.
- Emergency overnight storage charges will be £200 per van.
- If customer wants to claim any damage to goods or property, then the damage should be shown on the day of the move and hence correspondingly claimed.
- You can choose cash or online transfer as a method of payment.